Novamag
Use Cases›Public sector and region›Utility magazine

Create a digital utility magazine

The municipal utility’s customer magazine, close to the region: tariffs, projects and people, digital and without printing costs.

✓Inform customers✓Service explained✓Low-barrier✓Regional

Customer project: Stadtwerke Bad Bramstedt · Stadtwerke AktuellSee the issue ↓

Stadtwerke Aktuell, page 1

Companies, publishers and agencies publish with Novamag

Utility magazine with Novamag

A utility magazine that stays close and costs little

Municipal utilities and suppliers want to be seen as a local partner, not just as the sender of the annual bill. The digital customer magazine tells of projects in the region, energy-saving tips, e-mobility and the people in the company. It comes out without printing or postage costs, can be reached by a link on the bill or in the customer portal, and shows which topics customers care about.

Rooted in the regionProjects, people and tips from the region strengthen loyalty.
No postageBy link on the bill, the website or the customer portal instead of by post.
Topics measuredSee whether tariffs, saving tips or e-mobility draw more interest.
Challenge and solution

Today and with Novamag: the utility magazine compared

!The challenge

Distribution to every householdPrinting and delivery are the biggest item.
Complex topicsThe energy transition and tariffs need explaining.
Few peopleCommunications is often one person.

✓The solution with Novamag

A link on the bill, a QR code in the customer centreDynamic QR codes point at the current issue.
Explainer videos and graphicsGrid expansion and tariffs made vivid instead of running text.
Nova AI producesPress releases and photos become the issue.
Customer project

Stadtwerke Aktuell at a glance

A look into the current issue: in its own corporate design, readable on every device, with video, galleries and its own URL for every page. Built with Novamag, maintained by the team itself.

Stadtwerke Aktuell, page 1Stadtwerke Aktuell, page 2Stadtwerke Aktuell, page 3Stadtwerke Aktuell, page 4Stadtwerke Aktuell, page 5Stadtwerke Aktuell, page 6
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Your issue as a demo
Frequently asked questions

Utility magazine as a digital magazine: the key answers

By QR code on the bill and on notices, a link in the customer portal and the newsletter, and social media. It opens on any device without a login.

Changes in the editor are online at once, without a reprint. The state of every page stays traceable in the timemachine.

Text scales, images have alternative texts set by Nova AI, and the magazine can be read with a screen reader.

Yes. PDF export delivers the print version; many utilities print a smaller run and link on by QR code.

With video, galleries and maps straight on the page, and subpages for the background.

Nova AI reads the PDF, takes over texts, images and structure, and lays them out again in the project styles.

Tracking shows visitors, reading time, device and source per page, without cookies and without a banner — which fits data protection requirements.

Starter from 184 euros a month, Professional from 445 euros. Printing and delivery to every household fall away.

Knowledge

Utility magazine goes digital: what’s behind it

What is a digital utility magazine?

A utility magazine informs customers of municipal utilities, energy and water suppliers about rates, projects, service and the region. As a digital magazine it appears under its own domain, every page responsive with its own URL, with no printing and no insert. Stadtwerke Bad Bramstedt publishes this way for its town.

How do we reach customers without an insert in the bill?

A QR code on the bill, the annual statement and in the customer centre opens the issue with no app. Newsletter, website, social media and push add to that. With no login, households whose email the utility doesn't have read along too.

How do we explain rates, construction sites and projects?

Table widgets for rates, maps and galleries for construction sites and network expansion, video for the new waterworks, counters for savings. Changes go live instantly; a postponed construction date needs no reprint.

How does the magazine get found in the region?

Every page carries a title, description and structured data; anyone searching by location and topic finds the utility's story instead of a portal. Older issues stay online and document projects over the years.

How does an issue come together with a small team?

Text from customer service, photos from the construction site, figures from controlling: Nova AI sets the issue from that in the utility's colours, including metadata and alt text. The team checks and publishes; the next issue is duplicated.

What does a digital utility magazine cost?

Starter from €184 a month, Professional from €445 with your own domain and Tracking Premium, regardless of customer count. Printing and inserts for tens of thousands of households disappears; the PDF export delivers copies for the customer centre and town hall.

Try an utility magazine with your own material

Register for free, upload your material, have Nova AI build the issue. No payment details, no agency.