Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operators, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar in your browser changes from ‘http://’ to ‘https://’ and by the padlock icon in your browser bar.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.
1. Information on the data controller
The data controller for this website is:
Novamag
GmbH, Senefelder-Ring 14, , 21465 Reinbek
Represented by
Managing Director Mr Malte Nielsen
Registration details
Entry in the Commercial Register: Lübeck Local Court, registration number: HRB 19158 HL
Telephone: +49 (0)40 6079 9330
Email: info@novamag.de
2. Data Protection Officer
You can contact our Data Protection Officer at: kwehmeyer@igepagroup.com
3. General retention period
Unless a more specific retention period is stated in this privacy policy, we generally process your personal data until the purpose for which the data is processed no longer applies. If you submit a valid request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply. As a general rule, we will in any event retain your data until the expiry of any limitation periods or statutory retention periods.
4. Information on recipients and the transfer of data to non-EU countries (e.g. the USA)
As a general rule, we do not disclose your personal data to third parties. Where data is occasionally transferred to third parties – in particular on the basis of Article 6(1)(b) or (f) of the GDPR – (e.g. IT service providers such as web hosts, postal service providers, payment service providers), such data is, of course, treated as strictly confidential. We require our service providers to comply with the strict requirements of the GDPR and they may only use the data for the specified purposes. Should you wish to know which specific service providers we currently use, we will be happy to provide you with a list on request.
Our website incorporates, amongst other things, tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. Please note that the USA is not a ‘safe third country’ within the meaning of EU data protection law. US companies are obliged to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. intelligence services) may process, analyse and permanently store your data held on US servers for surveillance purposes. We have no influence over these processing activities.
5. Data subject rights
You are entitled to the following rights in relation to your data processed by us, subject to the further provisions of the aforementioned provisions of the GDPR:
the right to access your personal data stored by us in accordance with Article 15 of the GDPR;
where applicable, the right to have inaccurate personal data rectified or accurate personal data completed, in accordance with Article 16 of the GDPR;
the right to erasure and to be forgotten in respect of your personal data stored by us, in accordance with Article 17 of the GDPR;
the right to restrict or block the processing of your personal data in accordance with Article 18 of the GDPR;
where applicable, the right to data portability in accordance with Article 20 of the GDPR;
the right to object to the processing of your personal data in accordance with Article 21 of the GDPR;
the right to withdraw any consent you may have given, in accordance with Article 7(3) of the GDPR;
Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with the competent supervisory authority in accordance with Article 77 of the GDPR if you believe that our processing of your personal data infringes the EU GDPR.
If you have any further questions regarding the processing of your personal data or wish to exercise any of the rights available to you, please feel free to contact us at any time via any of the available channels.
Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)(E) E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) OF THE GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) OF THE GDPR).
6. Legal or contractual obligation to provide data
You are under no legal or contractual obligation to provide us with your data. Please note, however, that the provision of certain data is necessary in order for us to provide you with the services offered on this website. For example, we require your IP address to display this website in your browser.
7. Automated decision-making
We do not carry out automated decision-making or profiling, unless we expressly inform you otherwise in individual cases.
8. Data collection on this website
When you visit our website, our web host processes information that your browser automatically transmits to us. This includes, for example:
- browser type and version
- Operating system used
- Referrer URL
- Time of the server request
- IP address
This data is not combined with other data sources.
The legal basis for data processing is Article 6(1)(b) of the GDPR. Processing is necessary to enable you to use the website as requested by accessing it.
9. Cookies
10. Registration on this website
Where we offer registration on our website to enable you to use additional features on the site, we will use the data you provide solely for the purpose of using the specific offer or service for which you have registered. The mandatory details requested during registration must be provided in full. Otherwise, we will reject the registration.
In the event of important changes, such as to the scope of our services or technically necessary changes, we will use the email address provided during registration to inform you accordingly.
The processing of the data provided during registration is carried out on the basis of Article 6(1)(b) of the GDPR.
We will store the data collected during registration for as long as you remain registered on our website, and it will subsequently be deleted once any limitation periods have expired. Statutory retention periods remain unaffected.
11. Newsletter
Where we offer you the option on our website to subscribe to our newsletter, we process your personal data exclusively on the basis of your consent, Article 6(1)(a) of the GDPR, for the purpose of sending you email marketing regarding our offers. You have the right to cancel your newsletter subscription at any time with future effect.
12. Plugins and tools
We use the following third-party plugins solely on the basis of your consent in accordance with Article 6(1)(a) of the GDPR, which you may give when you visit our website. You may withdraw your consent at any time with future effect – we will then no longer activate the relevant tools.
13. Cookiebot
This website uses the Cookiebot service to manage users’ consent to the use of cookies in accordance with data protection regulations. Cookiebot is a consent management tool that enables us to use cookies and similar technologies on our website in accordance with legal requirements. It records and manages users’ consent to the use of various cookies (e.g. for analytics and marketing purposes). Further information on how Cookiebot works and the data it processes can be found in Cookiebot’s privacy policy.
14. Google Ads
We use the Google Ads service, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to display targeted adverts and analyse the use of our website.
Data processing: Through the use of Google Ads, personal data such as your IP address, browser and device data, or information about your website activity may be collected and transmitted to Google. Google may use cookies or similar technologies to analyse your interactions with our adverts and the website.
Cookies and tracking: Google Ads uses cookies, in particular the so-called conversion cookie, to track user activity and measure conversions. Further information on this can be found in Google’s Cookie Policy.
Legal basis: Your data is processed on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR, in order to optimise our advertising activities. Where consent is required (e.g. for the use of cookies), processing is carried out on the basis of your consent in accordance with Article 6(1)(a) of the GDPR.
Details on data processing by Google can be found in Google’s Privacy Policy: https://policies.google.com/privacy.
15. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). Google Analytics uses so-called ‘cookies’, text files that are stored on your computer and enable an analysis of your use of this website. The information generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services relating to website and internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the data on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google. You can prevent the installation of cookies by adjusting your browser settings accordingly; however, please note that in this case you may not be able to make full use of all the functions of this website. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes set out above.
The Google tracking codes on this website use the “_anonymizeIp()” function; as a result, IP addresses are only processed in truncated form to prevent direct personal identification. You may object to the collection and storage of data at any time with future effect. Clicking the ‘Deactivate’ button will completely prevent tracking. To ensure that the objection is permanent, the browser you are using must accept cookies. Alternatively, you can object to the collection of data by using a Google browser plug-in to prevent the information collected via cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the relevant plug-in:
https://tools.google.com/dlpage/gaoptout?hl=de
Further information on terms of use and data protection can be found at:
http://www.google.com/analytics/terms/de.html or at http://www.google.com/intl/de/analytics/privacyoverview.html
16. Google Tag Manager
This website uses Google Tag Manager. This service allows website tags to be managed via a single interface. Google Tag Manager merely implements tags. This means that no cookies are used and no personal data is collected. Google Tag Manager triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, it remains in effect for all tracking tags, provided these are implemented using Google Tag Manager.
17. Intercom
We use the Intercom service, provided by Intercom R&D Unlimited Company, 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA, to manage customer communications, support enquiries and user interactions on our website.
Data processing: When using Intercom, personal data such as your IP address, device information, browser details and, where provided, contact and communication data (e.g. email address or chat content) may be processed and transmitted to Intercom. This data helps us to provide support and communication services.
Cookies and tracking: Intercom uses cookies to personalise the user experience and analyse activity. These cookies help to provide the chat function, identify users and compile statistics. Further information can be found in Intercom’s Cookie Policy.
Legal basis: Processing is carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR, in order to provide efficient communication and support services. Where consent is required (e.g. for cookies), processing is carried out on the basis of your consent in accordance with Article 6(1)(a) of the GDPR.
Further information: Further details on data processing by Intercom can be found in Intercom’s Privacy Policy: https://www.intercom.com/legal/privacy.
18. LinkedIn
We use features of the LinkedIn social network, provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
Data processing: Through the integration of LinkedIn, personal data such as your IP address or information about your usage behaviour may be transmitted to LinkedIn. This occurs as soon as you visit a page featuring LinkedIn functions. If you are logged into your LinkedIn account, LinkedIn may associate this data with your profile.
Cookies and analytics: LinkedIn uses cookies to store and analyse user data. Further details can be found in LinkedIn’s Cookie Policy.
Legal basis: Processing is carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR or your consent pursuant to Article 6(1)(a) of the GDPR.
Further information can be found in LinkedIn’s Privacy Policy: https://www.linkedin.com/legal/privacy-policy.
19. Mailchimp
Your data will be processed for as long as the relevant consent remains in place. Apart from that, it will be deleted upon termination of the contract between us and Mailchimp, unless legal requirements necessitate further storage.
Mailchimp has implemented compliance measures for international data transfers. These apply to all global activities involving the processing of personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). Further information can be found at: https://mailchimp.com/legal/data-processing-addendum/ and at https://www.intuit.com/privacy/statement/
20. Meta Services
We use services provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter “Meta”), for example to integrate Facebook and Instagram features into our website.
Data processing: When using Meta services, personal data, such as your IP address, device data or usage information, may be transmitted to Meta. This occurs as soon as you visit a page containing such features. If you are logged into your Facebook or Instagram account, Meta may link this data to your profile.
Cookies and analytics: Meta uses cookies to store data and analyse user behaviour. This allows user behaviour to be tracked, for example after they have viewed or clicked on an advert. This process is used to evaluate the effectiveness of adverts for statistical and market research purposes, and can help to optimise future advertising campaigns.
Further information on this can be found in Meta’s Cookie Policy.
Legal basis: Processing is carried out on the basis of our legitimate interest in accordance with Article 6(1)(f) of the GDPR or your consent in accordance with Article 6(1)(a) of the GDPR.
Further information on data processing by Meta can be found in Meta’s Privacy Policy: https://www.facebook.com/privacy/policy/.
21. Microsoft Ads
We use the Microsoft Ads service, provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, to display targeted advertisements and analyse the use of our website.
Data processing: Through the use of Microsoft Ads, personal data such as your IP address, device characteristics or usage information may be collected and transmitted to Microsoft. This occurs when you interact with an advert or visit our website. Microsoft may use cookies or similar technologies to analyse your user behaviour.
Cookies and tracking: Microsoft Ads uses cookies to track user activity on our website and measure conversions. Further information can be found in Microsoft’s Cookie Policy.
Legal basis: Your data is processed on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR, in order to optimise our advertising activities. Where consent is required, processing is carried out on the basis of your consent in accordance with Article 6(1)(a) of the GDPR.
Further information: Details on data processing by Microsoft can be found in Microsoft’s Privacy Statement: https://privacy.microsoft.com/de-de/privacystatement.
22. Pipedrive
In connection with the services on our website, we use the CRM tool Pipedrive, a service provided by the Estonian company Pipedrive OÜ, Mustamäe tee 3a, Tallinn 10615, Estonia, Commercial Register number: 11958539, to process and store the contact details you provide to us when using the website.
When you contact us (e.g. via the contact form, email or chat), your details are processed for the purpose of handling your enquiry and its follow-up in accordance with Article 6(1)(b) of the GDPR. Where cookies are used in connection with the service that are not strictly necessary for the provision of the service (e.g. tracking cookies for advertising purposes), we will only use them on the basis of your consent. You can view Pipedrive’s privacy policy here: https://www.pipedrive.com/en/privacy